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For any questions, issues, or feedback, send us an email and we'll respond promptly.
Email Support support@riddle.loveUnfortunately, no. Riddle uses end-to-end encryption, which means only you hold the key to your data. We cannot decrypt or recover it. This is by design — it's what keeps your data truly private.
Open the app, tap the menu, go to Settings, and tap "Delete Account." This permanently removes all your data from our servers.
Yes. Your journal entries are encrypted on your device before they reach our servers. We literally cannot read them. Learn more on our Security page.
Use the same email address to sign in. You'll receive a magic link to verify your identity. Your encryption key will need to be transferred to the new device — the app will guide you through this process.